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Help: How to handle email scam

The following information is about how to handle email scam.   A common trick is the email sender claims to be bank, online auction or shopping sites, or webmail service providers, and requests you to provide login credentials such as user name and password by visiting a...
Release Date: 6 Apr 2018 4302 Views

Help: How to handle ransomware infection

The following information is about preventing and handling ransomware infection.   Cyber criminals make use of ransomware to encrypt computer files, and demand for ransom from the victim for decrypting the files. But even if the victim pays, there is no guarantee that the files can be...
Release Date: 6 Apr 2018 3749 Views

Help: How to handle security incidents related to mobile devices

The following information is about how to handle security incidents related to mobile devices such as smart phones, tablets. If you encounter security incidents related to mobile devices: You should scan the device with the latest version of security tool. If any malware is found through...
Release Date: 6 Apr 2018 3433 Views

Help: How to handle theft or suspension of online services accounts

The following information is about how to handle theft or suspension of online services accounts such as email, social network.   If online service accounts are stolen, the data and address book might be stolen. The account might also be used to deliver scam messages to your...
Release Date: 6 Apr 2018 3242 Views

Help: How to remove malware and obtain information of security tools selection

The following information is about how to remove malware, and obtain information of security tools selection.   Most malware pretend to be legitimate software or document to trick user to open them, for example, free software or games, software crackers, Office documents or PDF documents...
Release Date: 6 Apr 2018 2400 Views

Help: Report security incidents and get help

The following information is about reporting security incidents and getting help.   ATTENTION: HKCERT is not a law enforcement authority. If your personal safety is threatened or financial loss is encountered, please report to police.   Moreover, HKCERT is not a regulatory body either. To...
Release Date: 6 Apr 2018 3159 Views

Mirai Malware Cleanup and Prevention

1. What is Mirai?  Mirai, believed to originate from Japanese mirai (未来) which means ‘future’, is a Linux based malware, which targets devices connected to the Internet (or ‘Internet of Things’ also known as ‘IoT devices’) ...
Release Date: 24 Jan 2017 6650 Views

Magento eCommerce Web Application Security Guide

  Image source: magento.com   . Foreword Magento (magento.com) is a web based eCommerce application, widely used by online merchants to provide online transaction on shopping or eCommerce website.   HKCERT was aware that a Dutch security researcher Willem de Groot (...
Release Date: 12 Jan 2017 2929 Views

SSL/TLS Protocols Security Guidelines

  Introduction SSL/TLS1 protocols are pervasive throughout information systems and the Internet. They protect the confidentiality of communication. HTTPS protocol is one of the more common applications that make use of SSL/TLS for encrypting communication between browsers and websites2. A typical...
Release Date: 3 Mar 2016 5883 Views

Personal Internet Service Account Security Management Guideline

 To prevent your personal information stolen by hackers, account management is very important. Using a strong password can help to against brute force attack launched by hackers. However, nowadays, a strong password is not enough to protect your account from cyber criminals. HKCERT...
Release Date: 24 Feb 2016 4242 Views