Security Blog

Change your eBay password immediately

Release Date: 22 / 05 / 2014
Last Update: 22 / 05 / 2014

eBay announced that the customer database containing encrypted passwords was compromised. However, their informed that the database did not contain financial information or other confidential personal information. They are working with law enforcement and security experts on investigating this incident and applying the best protection for customer. In the meantime, eBay is informing 145 million customers to change passwords immediately.

If your password on eBay was compromised, hacker could login your eBay account  and access your private information. We strongly recommend eBay user to change their password immediately. If you are using the same ID (email address) and password on other online services, it is time to change them and use different new passwords for each one.


Here are some tips for choosing a good password.

  • Use at least eight characters long password.
  • Use combination of different character types in a password, e.g.: upper and lower case letters, numeric and symbol characters.
  • Use passwords that are hard to guess but easy to remember.
  • Change your password regularly.
  • Do not use the same password for different online services.


Other hackers may take advantage of this incident and send out phishing email or perform social engineering attack. Never change your passwords by clicking the URL in an email that you did not request and be cautious when you receive posts or messages with malicious URLs, even if the sender claims to be your friends. Check the URLs before you click on it.


eBay Inc. To Ask eBay Users To Change Passwords